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Just the facts…..

2009 October 3
Posted by Nurse Me

pen-and-paper1

 

….just get the facts. Those were the words I heard the night nurse I had just given report to tell his student as I walked away. And I can only surmise that Jeff’s student must have asked “that’s it?” A change of shift report isn’t the time for details, details are to be discovered during the head to toe assessment, by reading the chart, reviewing lab tests and, oh yeah, by working your shift! But as I walked away, I thought through the long history of reports I’ve given and received over the years, and how I’ve given and received reports. They’ve been short, sweet and to the point. To this day, I still use the format learned when I was a fresh trauma ICU nurse: Reason for hospitalization, Diagnosis, Surgeries/Procedures/Pending Procedures, Head to toe BRIEF review of systems which includes date/location of IV lines, ventilator settings and presence/location of tubes and drains. I’ve also added an additional category, “Family/Psychosocial” because sometimes it is useful to know if you have a family member who will lift up the patient’s gown and remove the abdominal dressing WITHOUT washing her hands OR WEARING GLOVES just to make sure “it’s done right.” This list might seem lengthy, but takes 5 minutes, 6 tops, but of course we stretch it out to gossip.

       Given that my patient was an end of shift admission from the ER, there really wasn’t a whole lot to include in my report. I covered reason for hospitalization (trip and fall – unknown loss of consciousness with altered mental status – read “combative”) working diagnosis ( Sepsis with bilateral lower extremity cellulitis – more like elephantitis) and past medical history (NKDA, IVDA, Hep C). I gave his vital signs, including a very truncated neuro assessment (sedated but arousable, mumbles name) as well as what was done in ER (Head CT – negative and pan cultured for temp 101.8 treated effectively with good ole soap and water). I concluded with a “good luck getting any additional info, he was also treated with 200 of Fentanyl and 4 of Ativan for his combativeness, he’s in a happy place.” All of that took 30 seconds.

        The format I use is basic, to the point, logical but surprisingly not universal. 12 years later and I’m stunned that some nurses start his/her report with whether or not the patient has a foley (pee tube). Really??? That’s where you start??? If I had any brains at all I’d create a shift report template to be sold to nursing programs nationwide. (Note to self, create shift report template) And now I’m off point, which is how I feel about details versus facts. Specifically, are facts sometimes dismissed as details?

       “No, Timbuktu is not showing any signs of life. We have him connected to an EEG which is showing seizure activity that we haven’t been able to stop.” Am I really having this conversation? On the phone? With a father?? 500 miles away??? Yes, yes I am. From this conversation I learned that Mr. and Mrs. Timbuktu have been waiting for THIS phone call for nearly 10 years. They are somewhat relieved that “it’s over.” Mr. Timbuktu explained that their son has battled depression since he was 16 and has multiple suicide attempts. Looks like this one is successful. What am I supposed to do? How am I supposed to feel when a father and mother have mourned the loss of their son so many times? Questioned their worth as parents? Wondered where or how they went wrong? When knowing is no more of a relief than not knowing? How am I supposed to feel when Mr. Timbuktu gives his consent to stop life support so that his son, Mrs. Timbuktu and their 3 other children, can finally be at peace but a certain neurologist believes that HE can save this boy’s life? Believes that Mr. Timbuktu is naïve and giving up too quickly? Who adamantly opposes and arrogantly dismisses the parents’ point of view? Clearly Dr. Narcissist wasn’t concerned about the details.

       If I believe what I’ve been taught (and I do), that above all else I’m a patient advocate, then I should be on the side of Timbuktu and his family. If 8 years of therapy couldn’t help this boy, then who the hell am I to think I have the magic cure? Even IF Timbuktu’s brain was able to survive the anoxia AND uncontrolled seizure activity he’d be, well, Terri Schiavo** at best. And that’s a whole other limbo for Timbuktu’s family to navigate. Sometimes ending pain and suffering is the healing, compassionate thing to do. 

       Thankfully, the neurologist was not Timbuktu’s primary doctor; therefore his opinions were dismissed as details. After we followed hospital protocol for phone consent for withdrawal of care, I walked into Timbuktu’s room and turned off the ventilator. And those are the facts, facts that in no way made the detail of turning off the ventilator any less disturbing.

**I will explain my love for Terri Schiavo in a subsequent blog.

9 Responses
  1. October 15, 2009

    Hey there, found your post through emergiblog’s change of shift.

    Interesting stuff – brings up memories of handover experiences I’ve had over the years. Admittedly, I’m sure I’ve had some shocker’s myself, but I also like to stick to a fairly cohesive and structured format that tells you what a patient is in for, what the latest findings are, and anything of relevance like vitals/meds etc.

    I am equally as dumbstruck as you are when people start their handover assuming you already know about the patient. For example, “this guy in 7, well his blood pressure is ok at the moment, and he has some antibiotics due at 8pm.” Me: “errrr what’s wrong with him exactly?” “Oh, he has a crazy looking ulcer on his lower leg. And he’s diabetic.” Hmmmmm

    Cya round…. welcome to the world of blogging ;)

  2. Nurse Me permalink
    October 15, 2009

    Thanks for the welcome. My first international reader! It’s refreshing to read what’s out there and know that nursing (and patients) are the same wherever you are. Ok, maybe refreshing isn’t the right word. I will be sending you umbrellas for the pina coladas!

  3. October 16, 2009

    Came by the same way as above. And agree that it’s always that small but critical piece of information that’s lacking — the patient’s COPD, the diabetes that’s caused the renal failure that’s whacked the K, the a fib the patient was in before the CVA. And so on.

    Then there’s this short report: “He’s dead.” “Ah.” What more needs to be said? :)

    I’ve linked to your site.

    Cheers

    TorontoEmerg

  4. Nurse Me permalink
    October 18, 2009

    Toronto-
    Thanks for the link! My second international reader! I’m spreading faster than swine flu! Swine flu. So dreading this flu season.

  5. Andrea McKibben permalink
    October 19, 2009

    I don’t know about you, but a pet peeve of mine is giving report to a nurse who doesn’t write anything down. They just sit there and nod. In the ICU, this blows my mind.

  6. Nurse Me permalink
    October 19, 2009

    Andrea, I am one of those nurses who blows your mind then. I don’t write anything down, I just don’t see the point. I’m going to do my own assessment, I’m going to read the H & P, something EVERY nurse should do but doesn’t. I’m going to read the most current progress note and consult notes, I look at xrays/CTs, review labs, etc. If anything that the previous nurse tells me in report jumps out at me, I’m going to question it with him/her. Why write something down that’s already written down and easily accessible in the chart/computer? Do you see not writing down what you say in report as a sign of disrespect? I guess I could see a nurse who is assigned to 4 or 5 or 8 patients needing to write some things down in order to keep things straight. But as an ICU nurse with no more than 2 patients and with the time to be able to look through the chart, writing down shift report seems irrelevant to me.

  7. Andrea permalink
    October 20, 2009

    Writing things down helps me organize for Rounds, remember highlights to discuss with RT, PT/OT/ST, Pharmacy and then the oncoming night RN. I also have to write a “to do” list for meds and labs that I might forget. Perhaps that’s just how I best organize myself. To each their own.

  8. Nurse Me permalink
    May 17, 2010

    Yes!

  9. Nurse Me permalink
    May 18, 2010

    You’re welcome.

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